IT Support
Support is what we are about.
At Cybersupport, we provide an exceptionally high level of service covering computer, laptop, server and network technologies to keep your computers and networks functioning efficiently.
What makes us unique is our flexibility. Unlike our competitors, whatever level or frequency of support you need, we can provide it.
This includes
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Option 1 - Remote Support / Management of servers.
We can connect directly to your server via a point to point Remote Desktop connection, subsequently enabling remote diagnostics and resolution. |
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Option 2 - Prepaid packages of technical support - our most popular offering
Available as 3, 5, 10, 15, 20, 25 or 30 days per year, lower costs are possible for pre-paid support.
You only pay for time spent on site – no allowance or charge for travelling
If you need to increase the number of days within a year, you only pay the difference between that package and the next one up. This takes out any risk for you. |
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Option 3 - Pay as you use technical support / advice on IT related matters.
Paid on a day or half day rate.
Priority for scheduling will be given to those who have purchased prepaid packages of technical support under Option 2 (above) |
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Option 4 - Regular Technician Service.
We can provide a regular technician service to cover all manner of day to day, week to week ICT related matters. This technician will always have the backup of a senior technician for more complex work, as detailed above.
Half day a week or fortnight packages are also available.
You never lose out. Flexibility is the key. |
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